Online Waitlists at Flow

Greetings! Flow’s online waitlists offer a convenient way to join a full class if/when someone cancels a reservation. We currently offer online waitlists for in-person classes. We will always have space for you in our online livestream classes! :)


Before you join an online waitlist, please be sure
you're completely comfortable with these three things...

  1. If you're on an online waitlist, when a spot in class becomes available, you'll be reserved automatically for the class, and charged for it via a class credit used from your existing pass or membership.

  2. You’ll be notified of your waitlist reservation ONLY IF YOU ARE OPTED IN for email and text on your Flow account. You may receive these notifications in as little as 30 minutes before class start time.(See below for how to opt in and add/update your contact info.)

  3. At 30 minutes before class start time, if you have not received the email/text notifications above, you will not be reserved for the class, and no longer on a class waitlist. At that time, you are still invited to come to the studio to join an in-studio waitlist. (See our FAQ for more information about in-studio waitlists.)


AVOID CHARGES FOR A WAITLIST RESERVATION YOU CAN’T KEEP!

If your personal deadline to commute to class smoothly is more than 30 minutes before class start time, please remove yourself from an online waitlist whenever your own deadline is about to lapse. If you don’t remove yourself, you may be added from the waitlist (and charged) anytime up to 30 minutes before class start time.

Here’s how to remove yourself from an online waitlist...

  1. Login to your account on Flow’s online reservation system: flowyogacenter.com/myaccount

  2. Click “My Info & Schedule”,

  3. Click “My Schedule”,

  4. Click “Wait List”,

  5. Click “Cancel”.

ENSURE YOU’RE SET UP TO RECEIVE EMAIL AND TEXT NOTIFICATIONS FOR WAITLISTS

If/when you’re added from an online waitlist and reserved for a class, the only way you’ll know is via email and text notifications sent automatically from Flow’s online reservation system. Here's how to make sure you're opted in to receive these notifications...

  1. Login to your account on Flow’s online reservation system: flowyogacenter.com/myaccount

  2. Click “My Info & Schedule”

  3. Click “Profile”

  4. Confirm that we’ve got your correct email address and phone number, and that both Email and Text are selected under “Schedule Changes & Reminders”.

  5. Ensure that your email app doesn't block the address that sends these notifications: automatedemail@mindbodyonline.com

Thanks so much for your patience with these the technical details, and we look forward to seeing you in class! If you have any questions or if there's anything we can do to assist you, please contact us at happiness@flowyogacenter.com .